Oracle remote infrastructure services.

The current business environment is unpredictable, pressured and extremely competitive. Businesses need to be agile, innovative and responsive. IT Systems need to be available 24 x7 all year round.

ETS Innovations (ETS) offers remote infrastructure services, enabling your business to be resilient, reliable and profitable. Each of these services can provide your company with the confidence that you are able to address business opportunities and challenges, while IT operations continue to deliver the services you expect.

ETS has a team of highly skilled professionals who are available to assist you in addressing your unique business requirements. These services are available in custom packages.

Remote Infrastructure monitoring

ETS will connect remotely to your Hardware – perform applicable checks and report findings.

  • Health Checks.

  • Audit / Compliance reports.

  • Systems Optimization.

  • Monitoring Services – daily checks on your system.

  • Weekly/ daily email updates / Alerts.

  • Capacity management.

  • Monitoring Backups.

Key Features

  • Access to highly skilled and certified engineers.

  • Assistance with Oracle Service requests – escalation.

Key Business Benefit

  • Monitoring allows peace of mind.

  • Hardware failures can be quickly rectified.

  • Skill Augmentation / replacement.

Service Deliverables

  • Daily / Weekly email.

  • Health check / audit reports.

  • Formal documentation monthly.

Customer References

ETS can provide references from Financial Services, Health, Transportation, Government and other companies and institutions where similar Systems Support Services have been and are successfully used.