Get more value from your Oracle Infrastructure

Are you concerned about how to keep your systems up to date and running at peak performance? Are you confident to replace parts and not void your warranty? ETS is a Field Delivery Partner (FDP) of Oracle that has advanced skills in Oracle Engineered Systems, Oracle Database Appliance, SPARC Solaris and Oracle Linux.

Field Delivery Service Offering

ETS provides a comprehensive service offering around the Oracle Infrastructure to help you get the best from the hardware.

Value Added Services offered are:

  • Free daily monitoring of your hardware / with email feedback.

  • Architectural Advice – how to align your hardware to meet business needs.

  • Server consolidation and Operational Expense savings – What can be consolidated and how?

  • Health checks / Proactive Maintenance / Daily-Weekly checks.

  • Licensing compliance – ensuring you comply with Oracle licensing policies.

Customer Replaceable Units Offering

Oracle Hardware is made up of FRU – Field replaceable Units and CRU – Customer Replaceable Units. Either Oracle or your FDP partner will replace the FRU as long as the equipment is on support – but you have to replace the CRU’s.

ETS can offer a CRU service at minimal cost – as long as the FDP contract is with ETS. You do not have to worry about replacing parts yourself – ETS will manage the complete process.

Value Added Services offered are:

  • CRU maintenance and parts replacement.

  • Certified engineers with many years’ experience.

  • Server relocation.

Key Business Benefit

  • Reduced risk of extended downtime caused by lack of skill and / or installation errors.

  • ETS follows Oracle Best Practices for replacing hardware; our service Engineers have worked at Oracle, amongst other companies.

  • Maximize systems availability.

  • Move to proactive maintenance.

Key Features

  • Highly skilled and certified team – Account management for service delivery.

  • Utilizing Oracle Best practices.

  • All Services are documented.

  • Service type can be customized to match your company’s unique requirements.


ETS can provide references from Financial Services, Health, Transportation, Government and other companies and institutions where similar Hardware Support Services have been successfully implemented.