Hardware Support

Hardware Support.

Are you concerned about how to keep your systems up to date and running at peak performance? Are you confident to replace parts and not void your warranty? ETS is a Field Delivery Partner (FDP) of Oracle that has advanced skills in Oracle Engineered Systems, Oracle Database Appliance, SPARC Solaris and Oracle Linux.

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Remote DBA Services.

ETS can not only provide remote Database Administrators (DBA) as an extension to your team, but also remote monitoring of your Oracle databases.

We ensure guaranteed availability of Remote Oracle DBA services for all your critical databases.

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Remote Systems Support
Architeture Design Systems

IT Systems
– Architecture.

ETS have experienced practitioners in designing and planning both simple and complex architectures. Correct design and planning for your infrastructure projects is crucial.

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Managed Services
(Onsite / Remote).

ETS can supply experienced engineers to work closely with your teams to provide support for Infrastructure or databases. This can either be on premise or remote support. Solutions can be catered for any organisations needs.

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Managed Services
Installation Configuration

Installation &
Configuration Services.

ETS has extensive implementation and configuration experience on many projects within South Africa and the greater African region. We partner with Value Added Resellers to install and configure Infrastructure and software. ETS has a tried and tested methodology for carrying out implementation work and will complete the service, based on industry standard practices. The goal is to use standards and methodologies to ensure consistent, efficient, supportable and high-quality product installations.

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Transfer of
Information & Training.

ETS can provide Transfer of Information via hands-on sessions as well as whiteboard sessions. These sessions can be customized according to the customer requirements.

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Transfer Information Training
AWS Cloud Management Services

Remote Systems Support.

ETS has a team of highly skilled professionals who are available to assist you in addressing your unique business requirements. These services are available in custom packages.

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SUPPORT.

Support tickets are logged via our 24/7 help desk and routed to our engineers on standby.

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