Hardware Support

Hardware Support.

Are you concerned about how to keep your systems up to date and running at peak performance? Are you confident to replace parts and not void your warranty? ETS is a Field Delivery Partner (FDP) of Oracle that has advanced skills in Oracle Engineered Systems, Oracle Database Appliance, SPARC Solaris and Oracle Linux.

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Installation &
Configuration Services.

ETS has extensive implementation and configuration experience on many projects within South Africa and the greater African region. We partner with Value Added Resellers to install and configure Infrastructure and software. ETS has a tried and tested methodology for carrying out implementation work and will complete the service, based on industry standard practices. The goal is to use standards and methodologies to ensure consistent, efficient, supportable and high-quality product installations.

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Installation Configuration
Architeture Design Systems

IT Systems
– Architecture.

ETS have experienced practitioners in designing and planning both simple and complex architectures. Correct design and planning for your infrastructure projects is crucial.

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Managed Services
(Onsite).

ETS can supply experienced engineers to work closely with your teams to provide support for Infrastructure or databases. This can either be on premise or remote support. Solutions can be catered for any organisations needs.

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Managed Services
Transfer Information Training

Transfer of
Information & Training.

ETS can provide Transfer of Information via hands-on sessions as well as whiteboard sessions. These sessions can be customized according to the customer requirements.

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Oracle Database Security
Assessment (ETSDB@Sec) .

ETS has certified Database experts to deliver this service. ETS delivers onsite and remote cloud, database and infrastructure services. Our highly skilled team has extensive experience in delivering high-quality services to key SME and large Enterprises.

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Oracle Database Appliance (ETSODA@Upgrade) .

ETS has certified ODA experts to deliver these services. The Oracle Database Appliance is optimised for Oracle Database and is engineered and supported by Oracle.

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SUPPORT.

Support tickets are logged via our 24/7 help desk and routed to our engineers on standby.

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